SPOKANE, Wash. – Spokane County, the City of Spokane and SREC have formed a long-term agreement to ensure a smooth transition of emergency communication services while maintaining uninterrupted 911 service.
The agreement aims to provide stability and certainty by resolving funding and responsibility questions. SREC can now plan staffing, budgets and operations confidently, while the City works on building its own primary 911 center.
The transition will be phased, allowing for coordination and problem-solving without any sudden changes. This gradual approach ensures that public safety remains a priority throughout the process.
As responsibilities shift, funding will adjust to match the services being provided. This approach aims to avoid sudden financial disruptions and promote fairness and transparency.
During the transition, the city said that all 911 calls will continue to be managed appropriately. SREC, the City and the County have committed to ongoing communication to keep employees and the public informed about changes.
Key operational milestones have been set. By January 2026, the City will continue as a secondary PSAP while building a primary PSAP. In October 2026, the City will take responsibility for Crime Check calls. By January 2027, the City will manage fire dispatch for SFD, and by January 2028, the City will become the primary PSAP for all emergency calls.
This collaborative effort between Spokane County, the City of Spokane and SREC ensures that the community’s safety remains a top priority throughout the transition.
